Dear Fellow Pet Lovers,
We have all seen medical websites in which you enter symptoms and the website spits out a “diagnosis.” How cool is THAT?
And I am certain that such sites exist for veterinary symptoms too, though I have not yet experienced any.
So how accurate ARE those sites? Are they soon to replace medical personnel?
A recent study at Harvard Medical School study addressed this question, and the results were interesting…
For getting the diagnosis the first time, the sites were found to be correct only about 34 percent of the time. For getting the correct diagnosis in the first three listed possibilities, the sites averaged correct about 51% of the time.
Also, interestingly, the FDA announced that it may start enforcement actions if incorrect website advice results in a bad outcome for a patient. It is possible that this alone could derail these sites, since any person with a bad medical outcome for any reason could possibly blame the site.
So, what is sensible advice for you, the pet owner?
1- Take any online advice (including mine) with a grain of salt. Use it to perhaps get a general idea rather than as a definitive source.
2- Utilize common sense when handling your pet (or yourself.) Do my oft-stated sensible things such as providing high quality brand name nutrition, fresh water, proper shelter, and moderate exercise.
3- Avoid faddish things that seem incredible until you have really checked them out. You have seen the ads that imply that this is “something that your [banker, lender, doctor, grocery store, etc.] does not want you to know.” Maybe they don’t want you to know about because it is such total rubbish.
4- If you utilize a symptom website, whether for pets or for people, remember that it is just a start. You really need someone who is experienced to help you figure out what is actually happening. Remember the accuracy ratings for humans, and assume that the accuracy for pets are probably lower.
5- Finally, have a relationship with a veterinary expert. We are blessed with a large number of very competent DVM’s in our area. Find ONE who you can talk to and trust, and generally follow that expert’s advice to best care for your pet. (Not saying that you should slavishly agree with everything. Rather, at least agree in general.)
When “Dr. Google” first began to “diagnose” for veterinary clients, most veterinarians did not particularly like it, since it often caused owners to fixate on incorrect information.
But, after having worked this way for the past few years, I have changed my tune. I now see that “Dr. Google” at least helps clients confront the idea that the pet is actually sick and to allow the client to be cause over it. Now, that client may actually come see me before the pet is too ill to help.
So, when your pet is ill, definitely check it out on the web. But is she is REALLY sick, then take that next step of actually getting veterinary care ASAP.
That is all.
Dr. John Emerson, Pet Emergency Clinic
30.175717
-93.243696